Terms of service

1. General Introduction

Welcome to the duongsinhhotram.vn website. By accessing our website, you agree to these terms. The website reserves the right to change, modify, add, or remove any part of these Terms of Service at any time. Changes take effect immediately upon posting on the website without prior notice.

2. Website Usage Guidelines

  • This website serves the purpose of providing information about health care, wellness, and beauty services.

  • It is strictly prohibited to use any part of this website for commercial purposes or on behalf of any third party without our written permission.

  • Users must provide authentic information when registering, booking consultations, or scheduling services on the website and are fully responsible for this information.

3. Booking and Service Provision

  • Booking Confirmation: When you book an appointment via the website, we will contact you back (via phone or email) to confirm the specific time and service.

  • Cancellation/Rescheduling: In case you need to change or cancel an appointment, please notify us at least 24 hours in advance so we can make the necessary arrangements.

  • Refusal of Service: We reserve the right to refuse service if a customer has health conditions that are unsuitable for wellness treatments (such as suffering from infectious diseases or severe acute illnesses) to ensure the safety of the customer.

4. Medical Disclaimer and Liability Waiver

  • Nature of Information: All information and articles shared regarding health and wellness on duongsinhhotram.vn are for reference purposes only. This does not constitute specialized medical advice and cannot replace a professional diagnosis or treatment from a doctor.

  • Service Effectiveness: The results of health care/wellness treatments may vary depending on the individual’s constitution and current health condition. We do not guarantee the exact same results for everyone.

5. Intellectual Property Rights

All intellectual property rights (whether registered or unregistered), informational content, and all designs, text, graphics, software, images, videos, music, sounds, software compilations, source codes, and underlying software are the property of duongsinhhotram.vn. The entire content of the website is protected by Vietnam’s copyright laws and international conventions. Copying in any form without consent is strictly prohibited.

6. Privacy Policy

We highly value the security of our customers’ information. All collected personal information (Full name, phone number, health condition, etc.) is used solely for the purposes of consultation, customer care, and improving service quality. For more details, please refer to our Privacy Policy page.

7. Dispute Resolution

Any controversy, claim, or dispute arising from or relating to transactions on the website or these Terms of Service will be resolved through negotiation and mediation. If a satisfactory resolution cannot be reached, the matter will be brought before a competent authority in Vietnam to be settled in accordance with Vietnamese Law.